Advertising on social: three strategies to unlock 3.78 billion doors
By Teodora Gavrilut, Chief Operations Officer, Creatopy There are billions of reasons why brands should be advertising on social media..
Business
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Brightpearl helps Goose & Gander process orders FIVE times faster – and transform customer experience
Key facts DTC ecommerce brand, established in 2013 Live in JUST eight weeks 500% INCREASE in order processing speed [Pullout quote] ..
Business
Listen and Learn: Why Assets Are The Source of All Customer Strategy
While industry 4.0 technologies played a decisive role in the pandemic response at many companies, COVID-19 has also exposed frailties..
Business
Why We Need To Predict The Future of Customer Unhappiness
According to a recent McKinsey article entitled Prediction: The future of CX, there is a bit of a mismatch in terms of what companies ..
Business
Is ‘Right To Repair’ Right For Industry?
The right to repair movement across Europe and the US is growing teeth. It has been building for the last few years in response to a n..
Technology
One Way Ticket: Neo Digitalisation In Field Service
“There’s no going back,” claims McKinsey, in its recent report The Next Normal Arrives: Trends that will define 2021 and beyond. “The ..
Technology
Touchless Service: Redefining The Relationship Between Technician and Asset
As the world begins to tentatively emerge from the pandemic, it’s possible to now determine what has and hasn’t worked for business. W..
Business
Surviving the Lockdown: Key Considerations for Long-Term Remote Support Success
by Sumair Dutta, Senior Director of Digital Transformation at ServiceMax As the pandemic continues, field service organizations globa..
Business
Five Things I Learned Moving to an Outcome-Based Service Model
Many of us have heard about the shift from cost-centric to profit-centric business models that’s spearheaded by services. There are lo..
Business
CDC Advice: Re-opening Your Service Organization
If you’re a service organization looking to get back to business following lockdown from the COVID-19 pandemic, there are a numb..
Business
A Pandemic Awakening: Resilient and Flexible Service Supply Chains
Supply chains can’t afford to be caught short in a crisis again, so what do they need to do to ensure continuity? “Only when the..
Business
Change Or Be Changed: Reseller Transformation Is More Than Mind Games
Why service and digital tools are key to future profitability According to Alexander Olsen, associate professor in the Department of P..
Business
Why Every Product Company Will Need To Be A Service Company
Digital technologies are transforming how businesses view and manage services A third of product businesses will be services businesse..
Business
Self-employed women lost almost DOUBLE the income of male counterparts during pandemic, yet remain more optimistic about the future
London: 00:01: 28.07.2021 – Self-employed* women surveyed lost almost double the income of their male counterparts during the co..
Business
What does following Uncle Sam really mean for UK entrepreneurs?
Authors: Eddie Bines, Managing Director Restructuring Advisory, Kroll and Greg Pollock, Managing Director Restructuring Advisory, Krol..
Business
Recovery bus’ provides cool relief for S.Korea’s COVID-19 testers
By Yeni Seo and Daewoung Kim NAMYANGJU, South Korea (Reuters) – South Korean health workers staffing COVID-19 testing centres in..
News
Online brokerage Robinhood jumps 29% to surge past offer price
(Reuters) – Robinhood Markets finally on Tuesday got the share bounce that was predicted for last week’s much-hyped Nasdaq..
Finance
Automakers mandate masks at all U.S. plants but not requiring vaccines
By David Shepardson WASHINGTON (Reuters) – Detroit’s Big Three automakers and the United Auto Workers (UAW) union said on ..
Business
Wildfire engulfs houses in suburbs of Athens
By Angeliki Koutantou ATHENS (Reuters) -Children were evacuated from a Greek summer camp and residents fled their homes on Tuesday as ..
News
U.S. donates more than 110 million COVID-19 vaccine doses abroad -White House
By Susan Heavey and Jeff Mason WASHINGTON (Reuters) -The United States has donated over 110 million doses of COVID-19 vaccines to more..
News
Strong earnings, dividend bonanza push FTSE 100 higher
By Shashank Nayar and Amal S (Reuters) -London’s FTSE 100 ended higher on Tuesday as a set of upbeat earnings results supported ..
Finance
System glitch prompts Boeing to postpone test space flight
By Eric M. Johnson (Reuters) -Boeing Co on Tuesday scrubbed the launch of its CST-100 Starliner capsule to the International Space Sta..
News
New York becomes first U.S. city to mandate COVID vaccines to enter restaurants, gyms
By Maria Caspani NEW YORK (Reuters) -New York City will become the first major U.S. city to require proof of COVID vaccination for cus..
News
Unified communications, a lifeline in crisis and a lifestyle in the new normal
Heather Zhang, Country Business Leader for UK & Ireland, Alcatel-Lucent Enterprise In the spring of 2020, when life as we knew it ..
Business
Tips for marketing your ecommerce start-up
Looking for a way to take your ecommerce marketing strategy to the next level? In today’s post, Andrew Dark, Director and Co-Own..
Business
5 Considerations When Trying to Grow Your Business During a Pandemic
By Frederic de Ryckman de Betz – CEO of Attic Self Storage People are your greatest asset and your greatest challenge Keeping pe..
Business
Mind the gap: plugging the physical disconnect in a digital-first retail era
By Christophe Pecoraro, Managing Director at PFS Europe It is no exaggeration to say that the past 12 months have turned the retail en..
Business
FINANCE BROKERS BANK ON RED FLAG ALERT TO HELP BEAT FRAUD
The National Association of Commercial Finance Brokers (NACFB) has partnered with disruptive data analysts Red Flag Alert in a bid to ..
Finance
Problems at home impact employee creativity more than problems at work
Feeling ostracised by family members has a negative effect on employee creativity, more so than feeling ostracised at work, finds new ..
Business
Qantas idles 2,500 more staff as COVID-19 cuts domestic flights
(Reuters) – Qantas Airways Ltd is temporarily idling about 2,500 employees without pay for at least two months in a bid to cope ..
Business
McDonald’s makes masks mandatory for all customers, staff
(Reuters) – McDonald’s Corp on Monday confirmed that all its customers and staff will need to start wearing masks again in..
Business
Check Point Software’s Mid-Year Security Report Reveals a 29% Increase in Cyber-attacks Against Organizations Globally
‘Cyber Attack Trends: 2021 Mid-Year Report’ uncovers how cyber criminals have continued to exploit the Covid-19 pandemic and highlight..
Technology
Why Entrepreneurs Fail
By: Andrew Bunn, start-up specialist for the Sheffield City Region Entrepreneurs are an optimistic bunch. They often seize opportuniti..
Business
European shares climb higher; oil hit by China demand concerns
LONDON (Reuters) – European shares picked up in early trading on Monday after a recovery in Asian equities overnight, with risk ..
News
Zoom reaches $85 million settlement over user privacy, ‘Zoombombing’
By Jonathan Stempel (Reuters) -Zoom Video Communications Inc agreed to pay $85 million and bolster its security practices to settle a ..
Business
Employee benefits fit for the workplace of the future
By: Nick Greenston, CEO of Retinue Talent Solutions COVID-19 has shone a light on the importance of employee benefits. And, as worker..
Business
ACU launches second podcast series to tackle digital debates in higher education
29 July 2021 The second series of The Internationalist, a podcast by the Association of Commonwealth Universities (ACU), has been laun..
Technology