Laura Barley has been appointed as chief operating officer (COO) for TransUnion in the UK, meaning that its executive team is now an even split of men and women.
TransUnion pledged in 2019 that it aimed to achieve gender parity in senior leadership by 2030 in all the regions it operates in. The UK leadership team, which is now 50% female, is a testament to that commitment being put into practice.
Having been with the business for over 15 years, Laura has taken on responsibility for all aspects of UK operations. This includes operational assurance, ensuring the highest standards of service for TransUnion clients and consumers.
Satrajit “Satty” Saha, CEO of TransUnion in the UK, said: “I’m delighted to welcome Laura to the UK executive team which has now become 50% female. It’s a real privilege for me to be leading with such a strong, diverse team. Laura’s appointment also highlights the pathways to progression that exist here at TransUnion for all our colleagues, and her experience and knowledge of the business will be a great asset.”
Before being appointed to the executive team, Laura was operations director with responsibility for consumer services, data operations and data. She has an in-depth understanding of customer experience, having recently driven a programme to improve customer satisfaction which saw clients vote the company Credit Information Partner of the Year in The Consumer Credit Awards 2021.
Speaking of her appointment, Laura Barley said: “I’m delighted to be appointed as the new chief operations officer at TransUnion in the UK and look forward to supporting continued growth by optimising business processes. I’m also thrilled to be part of an executive team with such a strong female presence. Working in an industry where there is often not enough female representation, having female role models at a senior level is incredibly important and something I am proud to contribute towards.”