Gamified training firm Attensi launches new whitepaper, Belonging: Attract, train and retain an inspired workforce ready for the future’, which brings together professional services firms, industry leaders and extensive post-pandemic research to discuss the challenges facing the sector.
With one third of employers reporting skills shortages and in the wake of the pandemic, the ‘Great Resignation’ and unprecedented technological disruption, professional services firms are looking to win in an increasingly volatile, uncertain, complex, and ambiguous (VUCA) world. This latest industry insight sheds light on the emerging trends and how firms are facing this disruption head on.
Edward Short, Head of Professional and Financial Services at Attensi, said: “We set out to answer the big questions facing firms and whilst benefits such as higher salaries, hybrid working models and increased time off may go some way to attracting and retaining staff, it won’t resolve the issues faced by employers when it comes to retaining great people.”
He added: “If values and purpose don’t align, the trends all point to more and more people who are willing to take a pay cut or even change careers to find joy and personal alignment at work. From putting people before profit, to engaging with younger generations and understanding how your team feel about climate change – it’s time we all engaged on a more human level.”
Attensi spoke to international professional services firms in response to a series of global research points:
- 4/5 firms reported a reduction in productivity since introducing hybrid and remote working.
- 90% of firms reported increased operating, staff & recruitment costs in 2021 due to skills challenges.
- 1/3 of employers in the sector are reporting skills shortages and are struggling to recruit for highly skilled roles.
Conversations with contributing firms revealed that they are racing to make sure their people feel part of something that is led by purpose, while navigating new ways of working.
Employees want to connect on a human level, and firms globally have partnered with Attensi to make onboarding and training a core part of creating this sense of belonging.
Attensi’s compelling corporate learning solution creates training simulations through game-based app technology and online interaction, allowing professional services firms to train their staff in an engaging and rewarding way.
Across Attensi’s full portfolio of clients, project results report on average:
- 5x faster to competence
- 19% increase in productivity
- 90%+ completion rate
- 6x more repetitions than traditional learning methods
- 85%+ knowledge gap closure
- 56% reduction in staff turnover
Attensi’s whitepaper aims to help organisations navigate a world of constant disruption and prioritise their people’s development and belonging.